Investigating Blockchain Utilization Challenges in the Healthcare System in Jordan

Abstract

Blockchain technology has emerged as a transformative innovation across multiple sectors, including finance, healthcare, agriculture, and real estate. Despite its widespread adoption, the healthcare system in Jordan has not yet leveraged blockchain for patient information storage, facing significant implementation challenges. This study aims to investigate blockchain utilization challenges in Jordanian hospitals, clinics, and medical labs as doctors face challenges in verifying patient diagnostic conditions and accessing medical histories in the current off-chain systems. The study employed a mixed methodology to collect the required data from the study participants using a questionnaire survey and to confirm the study hypotheses with published studies. Data is collected from 100 participants, such as doctors, managers, nurses, consultants, and software developers. The collected data was analyzed using SPSS to investigate the challenges of utilizing blockchain in the healthcare industry. The study findings revealed that security, privacy, reliability, and integrity help improve the healthcare industry in Jordan by storing and retrieving patients’ histories for better treatment. In addition, these challenges are the main concerns of such technology in the healthcare industry in Jordan. Therefore, the study recommends utilizing such technologies in healthcare institutions for better diagnostics. Finally, the findings provide insights into the healthcare industry by examining the benefits of such technology in addressing such challenges.