Person-Organization Fit as a Determinant of Employee Effectiveness in Enhancing Health Services at Community Health Centers in Indonesia

Abstract

Employees’ perceptions of Person-Organization Fit (P-O Fit) can positively influence both individual work outcomes and overall organizational performance. This study aimed to examine the impact of P-O Fit on employee performance in enhancing health services at Community Health Centers. A quantitative study with an observational-analytic design and cross-sectional approach was conducted. A total of 188 respondents were selected from the population using stratified sampling. Data were analyzed using chi-square tests and multiple logistic regression. The results showed significant associations between value congruence (p=0.000), goal congruence (p=0.005), need fulfillment (p=0.002), and personality–culture congruence (p=0.002) with employee performance in improving health services. Among these, value congruence was the most influential factor (Exp(B)=9.859, p=0.012). These findings indicate that P-O Fit—particularly value congruence—is a critical determinant of employee performance and service quality in primary healthcare.