Workplace Spirituality and Workplace Happiness: Mediating role of organizational citizenship behavior in healthcare sector

Abstract

Background: Medical professionals are working in challenging working conditions in health care sector, especially in post-covid era, which impact their happiness at workplace. Therefore, to encourage them to perform their tasks more effectively in such challenging conditions, spirituality at workplace is required.

Research Objective: The present research attempts to examine the relation between spirituality at workplace, organizational citizenship behavior (OCB) as well as workplace happiness in the healthcare sector of Haryana (India), with OCB as a mediator between spirituality and happiness at workplace.

Methods: To achieve the objectives of the study, this study utilized a causal research design. Data were collected using a structured questionnaire and analyzed using smart PLS.

Results: The study confirms that a significant association is found between spirituality and OCB, and spirituality and happiness at workplace, while OCB is also associated significantly with workplace happiness. Further, OCB is also mediating the relation between spirituality and happiness at workplace.

Conclusion: The study indicates a significant relation between spirituality at workplace, OCB as well as workplace happiness, and also offer valuable insights about the significance of applying spiritual values at work to enhance happiness amongst healthcare professionals, i.e., doctors and nurses. Hence, the administrators should create a congenial environment to support spirituality at workplace, and strengthen healthcare personnel’s OCB, which eventually lead to workplace happiness.