Economic Evaluation of Telemedicine Services Provided at Satellite Centre for Tribal Health and Research, Abu Road Sirohi Rajasthan India

Abstract

Background: Assessing health technology is a vital tool for determining whether interventions should be continued or stopped. Delivering efficient medical services in remote tribal, hilly regions demands careful planning to maximize limited resources. To identify the effectiveness of telemedicine centres, we conducted an economic evaluation of telemedicine services in term of avoidance of patient transportation costs.

Methods: A qualitative telemedicine evaluation was conducted through in-depth interviews with patients and hospital authorities, as well as focused group discussions with medical officers and paramedical staff. By analyzing direct and indirect costs, including setup, operations, and patient-related expenses, as well as patient satisfaction levels, the study provides insights into the sustainability of telemedicine in resource-constrained settings.

Main Outcome Measures: Cost-effectiveness of telemedicine services, Reduction in patient transportation expenses, financial sustainability of telemedicine centres, and Patient satisfaction and healthcare accessibility.

Results: The analysis reveals that telemedicine can significantly reduce patient transportation costs, making healthcare more accessible and affordable, particularly for underserved populations in tribal and hilly regions. The study also highlights substantial operating costs driven by staff salaries and emphasizes the importance of efficient budget planning and resource allocation.

Conclusions: The findings underscore the potential of telemedicine to promote health equity by reducing disparities and improving health outcomes. To fully understand the impact of telemedicine services, a comprehensive economic evaluation considering patient outcomes, quality of care, and long-term cost savings is recommended.