Hospital Preparedness For Disaster Risks Using Swot Analysis And The Hospital Safety Index (HSI)

Abstract

Background: West Java Indonesia is classified as high risk for disasters. The Cabangbungin Hospital is a type D health facility run by the Government of Bekasi Regency, West Java, Indonesia. A report by the Quality Committee of Cabangbungin Hospital revealed that the hospital has not yet satisfied all indicators on disaster mitigation team preparedness. For that reason, it is deemed necessary to perform a SWOT analysis on the result of the hospital safety index (HSI) concerning the hospital’s disaster preparedness.

Objective: To determine the disaster preparedness of Cabangbungin Hospital based on the SWOT analysis on the HSI and to determine the service quality strategy of Cabangbungin Hospital in facing disasters.

Methods: Analytical observational research adopted a qualitative descriptive approach using primary and secondary data. The results of a group discussion on a SWOT analysis plan toward internal and external factors of Cabangbungin Hospital. The informants in this study consisted of the hospital’s Occupational Health and Safety (OHS) team, the hospital facilities and infrastructure team, and the hospital management representatives. The secondary data utilized in this study were derived from the results of the hospital accreditation previously conducted 

Results: Based on the SWOT analysis, the Cabangbungin Hospital scored 1,465 on the internal factor and 1,55 on the external factor. The hospital is required to be aggressive in its service quality strategy. 

Conclusion: Aggressive action is necessary as regards the improvement of the fire safety system, the emergency response activities and disaster management in the Cabangbungin Hospital.