Organizational Justice as a Predictor of Organizational Citizenship Behavior and Employee Engagement in the Healthcare Sector: A conceptual study

Abstract

The healthcare sector framework highlights the importance of organizational justice in shaping employee attitudes and behaviors within healthcare settings. It emphasizes that perceptions of fairness—encompassing distributive, procedural, and interactional justice—are crucial for fostering (OCB) and enhancing employee engagement, ultimately impacting the quality of patient care and organizational effectiveness. This research aims to examine the impact of organizational justice on organizational citizenship behavior (OCB) and employee engagement among healthcare professionals. The study emphasizes the critical role that perceptions of fairness play in enhancing employee morale and productivity within healthcare settings.

The study utilizes a comprehensive literature review to analyze existing theories and empirical findings related to organizational justice, OCB, and employee engagement. It synthesizes insights from various studies to develop a theoretical framework that illustrates the relationships between these constructs. Specifically, when healthcare employees feel that they are treated fairly with respect to resource distribution, decision-making processes, and interpersonal interactions, they are more likely to exhibit behaviors that support their organization and engage actively in their roles.

The research concludes that fostering a culture of organizational justice is essential for promoting OCB and enhancing employee engagement in healthcare environments. Its originality lies in its focus on the healthcare sector, providing a unique perspective on how justice perceptions can drive positive organizational outcomes. This study lays the groundwork for future empirical research to validate these proposed relationships in practical settings, especially within the healthcare sector, and the dedication and willingness of employees are vital for success.