https://journal.achsm.org.au/index.php/achsm <p>The Asia Pacific Journal of Health Management (APJHM) is a peer-reviewed journal for managers of organisations offering healthcare and aged care services. The APJHM aims to promote the discipline of health management throughout the region by facilitating the transfer of knowledge among readers by widening the evidence base for management practices.<br /><br />*Print 1(1);2006 - 5(1);2010 Online 4(2);2009 - current<br />*ISSN 2204-3136 (online); ISSN 1833-3818 (print)</p> Australasian College of Health Service Management en-US Asia Pacific Journal of Health Management 1833-3818 https://journal.achsm.org.au/index.php/achsm/article/view/6147 <p><strong>Background:</strong> Health information management (HIM) is fundamental to healthcare quality, organizational performance, and evidence-based decision-making. However, limited evidence exists regarding the organizational factors associated with HIM performance in Thai public hospitals.</p> <p><strong>Objective:</strong> To assess health information management performance and identify organizational factors associated with performance in Thai public hospitals.</p> <p><strong>Methods:</strong> A cross-sectional survey was conducted among 200 health information management personnel working in hospitals under the Ministry of Public Health. Data were collected using a structured questionnaire based on the Technology–Organization–Environment framework and the Technology Acceptance Model. Descriptive statistics and stepwise multiple linear regression were used for data analysis.</p> <p><strong>Results:</strong> Overall health information management performance was rated at a very high level (Mean = 4.35, SD = 0.62). The highest-rated dimensions were system modernity (Mean = 4.44, SD = 0.69), data completeness (Mean = 4.43, SD = 0.71), and data accuracy (Mean = 4.42, SD = 0.68). Organizational management (β = 0.366, p &lt; 0.001) and data and information management (β = 0.295, p &lt; 0.001) were significant predictors of health information management performance, jointly explaining 87.2% of the variance (Adjusted R² = 0.872). Within organizational management, appropriate information technology selection, promotion of information system utilization, and personnel training demonstrated the strongest effects.</p> <p><strong>Conclusions:</strong> Organizational management and data and information management are key determinants of health information management performance in Thai public hospitals. Strengthening organizational structures, improving data quality and utilization, and aligning information technology with organizational needs may enhance the effectiveness and sustainability of health information management systems.</p> Sangtien Youthao Peera Delert Pataraporn Yubonpunt Yubonpunt Copyright (c) 21 1 https://journal.achsm.org.au/index.php/achsm/article/view/6146 <p>Abstract ;</p> <p>Introduction; Pharmacy department is an important component of hospital. Efficiency of clinic pharmacy relates to quality of hospital services and finally the productivity of the institution.&nbsp; Process modification is a management technique basically the act of altering the specific business processes to improve it. It involves systematically analyzing, designing, modelling, implementing, and optimizing all processes within an organization to achieve strategic goals.</p> <p>The aim of this study was to improve the efficiency of pharmacy services through the process medication.</p> <p>Methodology; It was consisted of three components namely pre interventional assessment, planning and implementation of intervention and post interventional assessment. Interventions were mainly based on Process Modifications which is part of Business Process Management (BPM) . Communication optimization, que management and introduction of Information Technology (IT) were selected as the suitable redesign heuristics. Patients waiting time, patients’ satisfaction and Perception on working environment among pharmacists. were measured at pre and post interventional level.</p> <p>Results; Patients waiting time was reduced from 42 minutes to 24 minutes while patients’ satisfaction was increased from 43% to 68%. Perception on working environment among pharmacists was also increased from 39% to 76%. All variables were statistically significant.</p> <p>Recommendation; widening of measurable outcomes, reevaluation after 6 months and continues process improvement can be recommended for further improvement and sustainability of the project.&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</p> <p><em>Key words; Process Modification, Pharmacy services</em></p> Duminda Dias Copyright (c) 21 1