G, J. Patients’ Zone of Tolerance in The Service Process and Service Quality at A Multi-Specialty Hospital. Asia Pacific Journal of Health Management, [S. l.], v. 18, n. 3, 2023. DOI: 10.24083/apjhm.v18i3.775. Disponível em: https://journal.achsm.org.au/index.php/achsm/article/view/775. Acesso em: 24 nov. 2024.