ROSYANA, U.; GHUFRON, M.; MIRASA, Y. A.; AKROMY, M. Z. F. Optimizing Outpatient Pharmacy Waiting Time During Peak Hours: A JKN-Based Analysis of Queue Categories and Polyclinic Bottlenecks. Asia Pacific Journal of Health Management, [S. l.], v. 20, n. 2, 2025. DOI: 10.24083/apjhm.v20i2.4713. Disponível em: https://journal.achsm.org.au/index.php/achsm/article/view/4713. Acesso em: 7 may. 2026.