Asia Pacific Journal of Health Management http://journal.achsm.org.au/index.php/achsm <p>The Asia Pacific Journal of Health Management (APJHM) is a peer-reviewed journal for managers of organisations offering healthcare and aged care services. The APJHM aims to promote the discipline of health management throughout the region by facilitating the transfer of knowledge among readers by widening the evidence base for management practices.<br /><br />*Print 1(1);2006 - 5(1);2010 Online 4(2);2009 - current<br />*ISSN 2204-3136 (online); ISSN 1833-3818 (print)</p> Australasian College of Health Service Management en-US Asia Pacific Journal of Health Management 1833-3818 PERSONALITY TRAITS AMONG EMERGENCY DEPARTMENT PERSONNEL IN A TERTIARY TEACHING HOSPITAL AND ITS ASSOCIATION WITH WORK-RELATED INJURY http://journal.achsm.org.au/index.php/achsm/article/view/3757 <p><strong>Introduction</strong></p> <p>Personality has been studied as a predictor variable in a range of occupational settings. There are five main personality traits including agreeableness, conscientiousness, openness, extraversion, and neuroticism. Work-related injuries are associated with many adverse health and social outcomes, including reduced quality of work. The purpose of this study is to determine the correlation between the big five personality traits and work-related injuries especially commuting injury, fall during working and needle prick injury.</p> <p>&nbsp;</p> <p><strong>Methods</strong></p> <p>This study used a cross-sectional online questionnaire among 120 emergency department personnel at tertiary teaching hospital, from June 2021 until December 2022. A validated questionnaire, USMaP-i was used to determine the personality traits among the respondents. Data of interest were the patient’s demographic, personality trait, and respondents’ work-related injury for minimum duration of six months working in the Emergency Department (ED).</p> <p><strong>&nbsp;</strong></p> <p><strong>&nbsp;</strong></p> <p><strong>Results</strong></p> <p>A total of 120 ED personnel were included. Most were female (65%), and age ranged from 26 to 35 years old (80%). Average mean for all traits score were between 14.41 and 33.6. The majority of the respondents had agreeableness personality traits with a mean of 33.23, followed by conscientiousness (32.8), openness (28.99), extraversion (28.44), and neuroticism (18.82). Neuroticism trait was mostly associated with work-related injury, with a mean of 20.29 (±7.74) compared to no work-related injury group with an average of 18.13 (±6.93)(p&lt;0.05).</p> <p>&nbsp;</p> <p><strong>Conclusion</strong></p> <p>Conscientiousness and agreeableness are considered common personality traits for those staff working in ED of a tertiary centre.&nbsp; However, both of these traits are not related to work related injury. Neuroticism trait was mostly associated with work-related injury. Personality trait assessment should be carried out among personnel working in high risk healthcare environment.</p> NIK HISAMUDDIN nik ab rahman Salmi Illyana Mohd Asari Copyright (c) 19 1 Understanding the Pillars of Pharmaceutical Care Excellence for Patients: Exploring the Role of Job Satisfaction & Organizational Commitment of Pharmacists http://journal.achsm.org.au/index.php/achsm/article/view/3755 <p><strong>Background: </strong></p> <p>Pharmacists play very important role to improve the quality of patients care. Their satisfaction and commitment with job is very significant to enhance pharmaceutical care quality for patients. The research on this topic adds significant contribution to the healthcare industry. So, the main objective of this study was to check the mediating role of organizational commitment between job satisfaction and pharmaceutical care quality of patients. &nbsp;</p> <p><strong>Methods: </strong></p> <p>The complete data was collected from 150 Pharmacists who are working in Karachi, Pakistan for this study. Most of the participants were male (57.3%). The mean age of the participants was 31 – 40 years old (31.3%). The mean work experience was 2 – 5 years (32%). SPSS process micro v 4.2 was used to analyse the data collected from Pharmacists working in healthcare industry.</p> <p><strong>Results: </strong></p> <p>The result demonstrated that the higher levels of Job Satisfaction are associated with higher levels of pharmaceutical care quality. However, it was furthermore experienced that the organizational commitment was also greatly impacting pharmaceutical care quality provides to patients. Results also indicate that organizational commitment plays a significant role mediating role between job satisfaction and pharmaceutical care quality of patients.</p> <p><strong>Conclusion:</strong></p> <p>Based on the results this study provides, it is recommended to enhance the Job Satisfaction firstly by working on employee friendly policies and strategies, which in turn will increase your organizational commitment and it will improve the pharmaceutical care quality.</p> Dr. Ghulam Muhammad Copyright (c) 19 1