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Welcome to the ACHSM Library Bulletin.
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December 2018 Happy Christmas!


Dear <<First Name>>,

Welcome to this edition of the Health Planning & Management Library Bulletin.

 

Document delivery

To request articles not available as links please call ACHSM Librarian on 02 8753 5122 or email library@achsm.org.au.


Contents


01 ABORIGINAL HEALTH SERVICES
02 AGED CARE
03 eHEALTH
04 EVIDENCE INFORMED POLICY MAKING
05 HEALTH FACILITIES PLANNING & DESIGN
06 HEALTHCARE - AUS
07 HEALTHCARE - OS
08 HOSPITAL ADMINISTRATION
09 INFORMATION AND COMMUNICATIONS TECHNOLOGY
10 INNOVATION
11 KNOWLEDGE MANAGEMENT
12 MANAGEMENT
13 PATIENT CENTRED CARE
14 POPULATION HEALTH
15 RURAL HEALTH
16 SAFETY
17 WORK HEALTH AND SAFETY
18 WORKFORCE PLANNING
19 REPORTS OF INTEREST
20 ABS REPORTS 
BOOK RECOMMENDATION

01 ABORIGINAL HEALTH SERVICES


Aboriginal and Torres Strait Islander adolescent and youth health and wellbeing 2018
Australian Institute of Health and Welfare 2018

Aboriginal and Torres Strait Islander Stolen Generations aged 50 and over
Australian Institute of Health and Welfare 2018

Defining the indefinable: descriptors of Aboriginal and Torres Strait Islander peoples’ cultures and their links to health and wellbeing
Australian National University 2018

National Key Performance Indicators for Aboriginal and Torres Strait Islander primary health care: results for 2017
Australian Institute of Health and Welfare 2018

Stories from community: how suicide rates fell in two Indigenous communities
The Healing Foundation November 2018

Food and nutrition programs for Aboriginal and Torres Strait Islander Australians: an overview of systematic reviews 
Jennifer Browne, Karen Adams, Petah Atkinson, Deborah Gleeson and Rick Hayes 
Australian Health Review 2018, 42(6) 689-697


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02 AGED CARE

A profile of Australia’s veterans 2018
Australian Institute of Health and Welfare,2018

Financial and tax practices of for-profit aged care providers
Senate Economics References Committee 2018

ACT carers strategy 2018–2028
Australia. Department of Community Services 2018

The rising health, social and economic costs of Australia’s ageing prisoner population
Natasha A Ginnivan, Tony G Butler and Adrienne N Withall
Med J Aust 2018; 209 (10): 422-424

Reablement: the best aged care policy no one ever heard of
Michael Fine
Aged Care Insite 10 December 2018

Aged care in the urban context: what’s missing?
Susan Mathews
Aged Care Insite 26 November 2018

How to enhance sensory elements in aged care facilities
Mark Larner
Aged Care Insite 19 November 2018

Help at Home - Use of assistive technology for older people: Themed review
National Institute for Health Research
London: NHS NIHR; 2018

Age is just a number: views among people aged 50 and over in the English Longitudinal Study of Ageing
Centre for Ageing Better November 2018

The Importance of Customer Relationship Management in a Changing Australian Aged Care Market (eBook)
EPICOR 2018


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03 eHEALTH 

The Use Of Telemedicine By Physicians: Still The Exception Rather Than The Rule
Carol K. Kane, and Kurt Gillis
Health Affairs 2018 37(12):1928-1930

Population-Level Estimates Of Telemedicine Service Provision Using An All-Payer Claims Database
Jiani Yu, Pamela J. Mink, Peter J. Huckfeldt, Stefan Gildemeister, and Jean M. Abraham
Health Affairs 2018 37(12):1931-1939

Who Isn’t Using Patient Portals And Why? Evidence And Implications From A National Sample Of US Adults
Denise L. Anthony, Celeste Campos-Castillo, and Paulina S. Lim
Health Affairs 2018 37(12):1948-1954

Challenges And Opportunities Faced By Large Health Systems Implementing Telehealth
Chad Ellimoottil, Lawrence An, Meagan Moyer, Sarah Sossong, and Judd E. Hollander
Health Affairs 2018 37(12):1955-1959

Telehealth In Health Centers: Key Adoption Factors, Barriers, And Opportunities
Ching-Ching Claire Lin, Anne Dievler, Carolyn Robbins, Alek Sripipatana, Matt Quinn, and Suma Nair
Health Affairs 2018 37(12):1967-1974

The Current State Of Telehealth Evidence: A Rapid Review
Erin Shigekawa, Margaret Fix, Garen Corbett, Dylan H. Roby, and Janet Coffman
Health Affairs 2018 37(12):1975-1982

Digital inclusion in health and care in Wales: Summary report
Carnegie UK Trust November 2018

Flying blind: Australian researchers and digital health
Capital Markets Cooperative Research Centre 2018

Robots and the delivery of care services
Australia and New Zealand School of Government November 2018

The future of healthcare: our vision for digital, data and technology in health and care
Great Britain. Department of Health and Social Care 2018

Improving Electronic Health Record Usability and Safety Requires Transparency   
Raj M. Ratwani, PhD; Michael Hodgkins, MD; David W. Bates, MD 
JAMA. Published online November 29, 2018. doi:10.1001/jama.2018.14079

Trends in Telemedicine Use in a Large Commercially Insured Population, 2005-2017   
Michael L. Barnett, MD, MS; Kristin N. Ray, MD, MS; Jeff Souza, MA; et al 
JAMA. 2018;320(20):2147-2149. 

Digital Health Implementation Playbook
American Medical Association
Chicago: American Medical Association; 2018. 


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04 EVIDENCE INFORMED POLICY MAKING

Systematic reviews for policy-making – critical reflections are needed
Kirsti Malterud, Anne Karen Bjelland and Kari Tove Elvbakken 
Health Research Policy and Systems 2018, 16:112 | Published on: 20 November 2018 


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05 HEALTH FACILITIES PLANNING & DESIGN

Healthcare Signage Design: A Review on Recommendations for Effective Signing Systems
Rita Rodrigues, Rita Coelho, João Manuel R. S. Tavares
HERD Dec 3, 2018 | OnlineFirst

Where We Walk Is What We See: Foundational Concepts and Analytical Techniques of Space Syntax
Saif Haq
HERD Dec 7, 2018 | OnlineFirst

Impact of Design on Emotional, Psychological, or Social Well-Being for People With Cognitive Impairment
Elizabeth Karol, Dianne Smith
HERD Nov 25, 2018 | OnlineFirst


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06 HEALTHCARE - AUS

Skill sharing and delegation practice in two Queensland regional allied health cancer care services: a comparison of tasks 
Juanine Passfield, Ilsa Nielsen, Neil Brebner and Cara Johnstone 
Australian Health Review 42(6) 656-660

Improving the quality of healthcare: a cross-sectional study of the features of successful clinical networks.
Haines MM, et al 
Public Health Res Pract. 2018;28(4):e28011803.


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07 HEALTHCARE - OS


Ministry of Health output plan 2018/19
New Zealand. Ministry of Health 2018

Aligning outcomes and spending: Canadian experiences with value-based healthcare
Zelmer, Jennifer;
Canadian Foundation for Healthcare Improvement August 2018

National Health Care Spending In 2017: Growth Slows To Post–Great Recession Rates; Share Of GDP Stabilizes
Anne B. Martin, et al.
Health Affairs  Dec 6, 2018

Health Survey for England 2017: summary of key findings
National Statistics 04 December 2018

Health at a glance: Europe 2018
Organisation for Economic Co-operation and Development (OECD)

Improving the quality of health care across the health system
Shamsuzzoha B Syed, Sheila Leatherman, Nana Mensah-Abrampah, Matthew Neilson & Edward Kelley
Bulletin of the World Health Organization 2018;96:799.
 

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08 HOSPITAL ADMINISTRATION

How the states can keep people out of hospital and still get their fair share of funding
Stephen Duckett
Croakey, Thursday 29 November

Hospitals’ use of hospitalists: Implications for financial performance
Josué Patien Epané, Robert Weech-Maldonado, Larry Hearld, Nir Menachemi, Bisakha Sen, Stephen O’Connor, Zo Ramamonjiarivelo
Health Care Management Review 2019, 44(1): 10-18

Doing well by doing good: Evaluating the influence of patient safety performance on hospital financial outcomes
Beauvais, Brad; Richter, Jason P.; Kim, Forest S.
Health Care Management Review. 44(1):2-9, January/March 2019.

Physician and Nurse Well-Being: Seven Things Hospital Boards Should Know
Shanafelt, Tait; Swensen, Stephen J.; Woody, Jim; More
Journal of Healthcare Management. 63(6):363-369, November-December 2018.

Examining the Healthcare Administrator’s Perspective on “Teamness” in Primary Care
Frogner, Bianca K.; Snyder, Cyndy R.; Hornecker, Jaime R.
Journal of Healthcare Management. 63(6):397-408, November-December 2018.

2018 Hospital Security Survey
Ed Avis and Jamie Morgan
Health Facilities Management  9 November 2018


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09 INFORMATION & COMMUNICATIONS TECHNOLOGY

Building More Trust Between Doctors and Patients
Melissa CaseyDonald CampbellKeith Stockman
Harvard Business Review 21 November 2018

Health Apps and Health Policy: What Is Needed?   
David W. Bates, MD, MSc; Adam Landman, MD; David M. Levine, MD, MPH, MA 
JAMA. 2018;320(19):1975-1976.

What have we learnt about using digital technologies in health professional education?
Helen Wozniak, Rachel H Ellaway and Peter GM de Jong
Med J Aust 2018; 209 (10): 431-433


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10 INNOVATION

Getting Ready For Health Reform 2020: Republicans’ Options For Improving Upon The State Innovation Approach
Lanhee J. Chen
Health Affairs | Nov 16, 2018, Ahead of Print

Questions for Artificial Intelligence in Health Care   
Thomas M. Maddox, MD, MSc; John S. Rumsfeld, MD, PhD; Philip R. O. Payne, PhD 
JAMA. Published online December 10, 2018. doi:10.1001/jama.2018.18932


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11 KNOWLEDGE MANAGEMENT

Dr Google in the ED: searching for online health information by adult emergency depa
Cocco AM, Zordan R, Taylor DM, Weiland TJ, Dilley S, Kant J, et al
Medical Journal of Australia. 2018;209(8):342-7.

Essential youth healthcare skills: training manual
New South Wales. Ministry of Health 2018


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12 MANAGEMENT

How a U.S. Health Care System Uses 15-Minute Huddles to Keep 23 Hospitals Aligned
Marc Harrison
Harvard Business Review 29 November 2018 

Is Employee Engagement Just a Reflection of Personality? 
Tomas Chamorro-Premuzic, Lewis Garrad, Didier Elzinga 
Harvard Business Review 28 November 2018

How Women Manage the Gendered Norms of Leadership
Wei Zheng, Ronit Kark, Alyson Meister
Harvard Business Review 28 November 2018

If Your Innovation Effort Isn’t Working, Look at Who’s on the Team 
Nathan Furr, Kyle Nel, Thomas Zoëga Ramsøy 
Harvard Business Review 09 November 2018

Making Kindness a Core Tenet of Your Company
Bill Taylor
Harvard Business Review 22 November 2018

How Your Identity Changes When You Change Jobs
Harvard Business Review 20 November 2018

A New Way to Become More Open-Minded
Shane Snow
Harvard Business Review 20 November 2018

To Get More Done, Focus on Environment, Expectations, and Examples
John Zeratsky
Harvard Business Review 19 November 2018

How to Work for a Boss Who Has a New Idea Every 5 Minutes
Elizabeth Grace Saunders
Harvard Business Review 16 November 2018

How to Leave a Job You Love
Gianpiero Petriglieri
Harvard Business Review 15 November 2018

Health Systems Need to Completely Reassess How They Manage Costs
Jeff Goldsmith
Harvard Business Review 15 November 2018

The 6 Fundamental Skills Every Leader Should Practice
Ron Ashkenas, Brook Manville
Harvard Business Review 24 October 2018

The Best-Performing CEOs in the World 2018
Harvard Business Review 12 November 2018

Ego Is the Enemy of Good Leadership
Rasmus Hougaard, Jacqueline Carter
Harvard Business Review 15 November 2018

5 Ways Smart People Sabotage Their Success
Alice Boyes
Harvard Business Review 13 November 2018

The New Pressures Facing CMOs and How to Overcome Them
Keith Ferrazzi
Harvard Business Review 12 November 2018

Charting A Pathway To Better Health
T. R. Goldman
Health Affairs 2018 37(12): 1918-1922

Developing and evaluating clinical leadership interventions for frontline healthcare providers: a review of the literature
Mianda S, Voce A
BMC Health Services Research. 2018;18(1):747.

Empowering NHS leaders to lead
Department of Health and Social Care 28 November 2018

Shared responsibility for health: the cultural change we need
The King's Fund 23 November 2018

Talking leadership: learning to lead as an NHS consultant
Kin Yee Shiu
The King's Fund 27 November 2018


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13 PATIENT CENTRED CARE

People-centred integrated care in urban China
Xin Wang, Xizhuo Sun, Stephen Birch, Fangfang Gong, Pim Valentijn, Lijin Chen, Yong Zhang, Yixiang Huang & Hongwei Yang
Bulletin of the World Health Organization 2018;96:843-852

Service line structure and decision-maker attention in three health systems: Implications for patient-centered care
Louis, Christopher J.; Clark, Jonathan R.; Gray, Barbara; More
Health Care Management Review. 44(1):41-56, January/March 2019.


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14 POPULATION HEALTH

The dirty truth: Australia’s most polluted postcodes
Australian Conservation Foundation 16 NOV 2018

The health burden of fine particle pollution from electricity generation in NSW
Ewald, Ben; November 2018

Lead report 2017: Broken Hill children less than 5 years
Western NSW Health. Intelligence Unit, August 2018

The health of Queenslanders 2018: report of the Chief Health Officer Queensland
Queensland Health November 2018

A vision for population health: Towards a healthier future
The King's Fund 27 November 2018

Climate change, health and wellbeing: challenges and opportunities in NSW, Australia.
Hime N, Vyas A, Lachireddy K, Wyett S, Scalley B, Corvalan C.
Public Health Res Pract. 2018;28(4):e2841824.


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15 RURAL HEALTH

Helping Remote Workers Avoid Loneliness and Burnout
Jennifer Moss
Harvard Business Review 30 November 2018

Effects and mechanisms of an allied health research position in a Queensland regional and rural health service: a descriptive case study 
Rachel J. Wenke, Anna Tynan, Annette Scott and Sharon Mickan 
Australian Health Review 42(6) 667-675

An evidence-based program for rural surgical and obstetrical networks.
Iglesias S, Kornelsen J.  
Rural and Remote Health 2018; 18: 4921.

Current practices, barriers and enablers for advance care planning among healthcare workers of aged care facilities in western New South Wales, Australia.
Lam L, Ansari AS, Baquir PJ, Chowdhury N, Tran K, Bailey J.  
Rural and Remote Health 2018; 18: 4714.

Developing the health visitor concept of family resilience in Wales using Group Concept Mapping.
Wallace C, Dale F, Jones G, O'Kane J, Thomas M, Wilson L, Pontin D.  
Rural and Remote Health 2018; 18: 4604.

Appropriateness of task of public health doctors in South Korea.
Lee D, Moon M, Go Y, Song J, Kim J, Kim C, Seo K, Kim S, Kim J.
Rural and Remote Health 2018; 18: 4723.


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16 SAFETY

Food safety: good governance guide for directors, executives and business owners
New Zealand. Ministry for Primary Industries November 2018

NSW Health genomics strategy implementation plan 2018-20
New South Wales. Ministry of Health October 2018

Antimicrobial prescribing practice in Australian hospitals: results of the 2017 Hospital National Antimicrobial Prescribing Survey
Australian Commission on Safety and Quality in Health Care October 2018

Learning From Patients’ Experiences Related To Diagnostic Errors Is Essential For Progress In Patient Safety
Traber Davis Giardina, et al
Health Affairs 2018, 37(11): 1820-1827

An Electronic Health Record–Based Real-Time Analytics Program For Patient Safety Surveillance And Improvement
David Classen, Michael Li, Suzanne Miller, and Drew Ladner
Health Affairs 2018, 37(11): 1805-1812

Enhancing Safety Culture Through Improved Incident Reporting: A Case Study In Translational Research
Kelsey Flott, et al
Health Affairs 2018, 37(11): 1797-1804

When is a medicine unwanted, how is it disposed, and how might safe disposal be promoted? Insights from the Australian population 
Emilie Bettington, Jean Spinks, Fiona Kelly, Alejandra Gallardo-Godoy, Son Nghiem and Amanda J. Wheeler 
Australian Health Review 42(6) 709-717

Dissecting Communication Barriers in Healthcare: A Path to Enhancing Communication Resiliency, Reliability, and Patient Safety
Guttman OT, Lazzara EH, Keebler JR, Webster KLW, Gisick LM, Baker AL
Journal of Patient Safety.09 November 2018 [epub].

Handle antibiotics with care in surgery
World Health Organization 2018

Patient and family engagement in incident investigations: exploring hospital manager and incident investigators' experiences and challenges
Kok J, Leistikow I, Bal R
Journal of Health Services Research & Policy. 2018;23(4):252-61.

Pennsylvania Patient Safety Advisory
October 31, 2018, Vol. 15, Suppl. 1

Assessment of patient safety culture: a nationwide survey of community pharmacists in Kuwait
Fatemah Mohammad Alsaleh, Eman Ali Abahussain, Hamed Hamdi Altabaa, Mohammed Faisal Al-Bazzaz and Noor Barak Almandil 
BMC Health Services Research 2018, 18:884 | Published on: 22 November 2018 


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17 WORK HEALTH AND SAFETY

National Return to Work survey 2018: summary report
Safe Work Australia 2018

Options for greater involvement by private sector life insurers in worker rehabilitation
Australia. Parliament 24 OCT 2018


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18 WORKFORCE PLANNING

The health care workforce in England
The King's Fund November 2018

Achieving self-sufficiency: training Australia’s future medical workforce 
Brian Fernandes, Edward R. Scheffer Cliff and Amelia Chowdhury 
Australian Health Review 2018, 42(6) 640-642 

To Health and Happiness: WA’s Health Industry Future
Steven Bond-Smith, Alan Duncan, Astghik Mavisakalyan, Richard Seymour, Yashar Tarverdi
Bankwest Curtin Economics Centre December 2018

The state of medical education and practice in the UK 2018
General Medical Council  05 December 2018

Improving staff retention: flexible working
NHS Employers 04 December 2018

The health care workforce in England: make or break?
The King's Fund 15 November 2018


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19 REPORTS OF INTEREST

The health and social costs of women sleeping rough in Australia's cities
Centre for Social Impact 2018

Australian loneliness report: a survey exploring the loneliness levels of Australians and the impact on their health and wellbeing
Australian Psychological Society November 2018

Electrical injuries, deaths and hospitalisations 2014–15 and 2015–16
Australian Institute of Health and Welfare 2018

Use of emergency department data to enhance routine injury surveillance: technical report, 2013–14
Australian Institute of Health and Welfare 2018

Understanding the health care needs of people with multiple health conditions
Stafford M, Steventon A, Thorlby R, Fisher R, Turton C, Deeny S
London: The Health Foundation November 2018

Admitted Children and Young Patients Survey 2017
Bureau of Health Information (BHI)  05 December 2018

Outpatient Cancer Clinics Survey 2017
Bureau of Health Information (BHI)  05 December 2018

Global Health Transitions and Sustainable Solutions: The Role of Partnerships: Proceedings of a Workshop
National Academy of Sciences 13 November 2018

Family and Community Services 2018
Auditor-General for New South Wales 4 December 2018

Justice 2018
Auditor-General for New South Wales 22 November 2018


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20 ABS REPORTS 


2075.0 Census of Population and Housing - Counts of Aboriginal and Torres Strait Islander Australians, 2016 (Replacement Content)
http://www.abs.gov.au/ausstats/abs@.nsf/mf/2075.0?OpenDocument

2075.0 Census of Population and Housing - Counts of Aboriginal and Torres Strait Islander Australians, 2016 (Additional Information)
http://www.abs.gov.au/ausstats/abs@.nsf/mf/2075.0?OpenDocument

2081.0 Australians' journeys through life: Stories from the Australian Census Longitudinal Dataset, ACLD
http://www.abs.gov.au/ausstats/abs@.nsf/mf/2081.0?OpenDocument

3222.0 Population aged over 85 to double in the next 25 years (Media Release), 2017 (base) - 2066
http://www.abs.gov.au/ausstats/abs@.nsf/MediaRealesesByCatalogue/58FF5A2527DDD70ECA2568A90013634F?OpenDocument

3222.0 Australia's population to reach 30 mil in 11 to 15 years (Media Release), 2017 (base) - 2066
http://www.abs.gov.au/ausstats/abs@.nsf/MediaRealesesByCatalogue/7DB4DD841EA3A2A5CA2574B9001E26F6?OpenDocument

3301.0 Australian women are now having children older than ever (Media Release), 2017
http://www.abs.gov.au/ausstats/abs@.nsf/MediaReleasesByCatalogue/8668A9A0D4B0156CCA25792F0016186A?OpenDocument

3301.0 Births, Australia, 2017
http://www.abs.gov.au/ausstats/abs@.nsf/mf/3301.0?OpenDocument

3302.0.55.003 Life expectancy lowest in remote and very remote areas (Media Release), 2015-2017
http://www.abs.gov.au/ausstats/abs@.nsf/MediaReleasesByCatalogue/1A6806AB01AB38CDCA25835300141767?OpenDocument

3302.0.55.003 Life Tables for Aboriginal and Torres Strait Islander Australians, 2015-2017
http://www.abs.gov.au/ausstats/abs@.nsf/mf/3302.0.55.003?OpenDocument

3302.0.55.004 Linking Death registrations to the 2016 Census, 2016-17
http://www.abs.gov.au/ausstats/abs@.nsf/mf/3302.0.55.004?OpenDocument

3303.0.55.003 Fifty years of reductions in cardiovascular deaths (Media Release), 1968-2017 (First Issue)
http://www.abs.gov.au/ausstats/abs@.nsf/MediaReleasesByCatalogue/B3A8DFAB284946C5CA258354000BAE4B?OpenDocument

4431.0.55.003 Experiences of Violence and Personal Safety of People with Disability, 2016 (First Issue)
http://www.abs.gov.au/ausstats/abs@.nsf/mf/4431.0.55.003?OpenDocument

4839.0 Young people less satisfied with their GP experience (Media Release), 2017-18
http://www.abs.gov.au/ausstats/abs@.nsf/MediaReleasesByCatalogue/463DD5FE4F1A4C33CA2581D700796B39?OpenDocument

4839.0 Patient Experiences in Australia: Summary of Findings, 2017-18
http://www.abs.gov.au/ausstats/abs@.nsf/mf/4839.0?OpenDocument

5206.0 Economy grew 0.3 per cent in September quarter (Media Release), Sep 2018
http://www.abs.gov.au/ausstats/abs@.nsf/MediaReleasesByCatalogue/C9973AC780DDFD3FCA257F690011045C?OpenDocument

5655.0 Managed Funds, Australia, Sep 2018
http://www.abs.gov.au/ausstats/abs@.nsf/mf/5655.0?OpenDocument

6150.0.55.003 Half of the recent increase in jobs were secondary jobs  (Media Release), September 2018
http://www.abs.gov.au/ausstats/abs@.nsf/MediaReleasesByCatalogue/5319A07DC78A98D2CA2582C5001764AD?OpenDocument

6160.0 Jobs in Australia, 2011-12 to 2015-16 (Additional Information)
http://www.abs.gov.au/ausstats/abs@.nsf/mf/6160.0?OpenDocument

6202.0 Trend unemployment rate falls to 5.1 per cent  (Media Release), October 2018
http://www.abs.gov.au/ausstats/abs@.nsf/MediaReleasesByCatalogue/46DFE12FCDB783D9CA256B740082AA6C?OpenDocument



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BOOK RECOMMENDATION

Self-Awareness (HBR Emotional Intelligence Series)

Harvard Business Review, Daniel Goleman, Robert Steven Kaplan, and Susan David

Self-awareness, the bedrock of emotional intelligence, enables you to see your talents, shortcomings, and potential. Learn how to understand your thoughts and emotions, how to persuade colleagues to share what they really think of you, and why self-awareness will spark more productive and rewarding relationships with your employees and bosses.

$19.99

Buy Now


COMING  CONFERENCES
 

Agile Workforce Planning Forum
19-21 March 2019 Pullman on the Park Melbourne


15th National Rural Health Conference
24–27 March 2019 , Hobart Tasmania 
The rural health sector will gather in Hobart for the 15th National Rural Conference, managed by the National Rural Health Alliance. The conference recognises the critical roles that education, regional development and infrastructure play in determining health outcomes, and will welcome people working across a wide variety of industries.


Justice Health Conference 2019
Tuesday 9 to Wednesday 10 April 2019.
International Convention Centre Sydney on


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